APQC’s Process Classification Framework® (PCF) is a taxonomy of business internally and externally with organizations from any industry. APQC’s Process Classification Framework (PCF) – Cross-Industry and. APQC’s Process Classification Framework® (PCF) is a.

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Read more about the implementation strategies below to determine your next steps. Thus, the PCF does not list all processes within a specific organization, and every process listed in the framework does not exist in all organizations.

Add comment Login or register to post comments. This cost is essentially the time it would take the process definition team to develop their own process model and obtain consensus from the various stakeholders about the processes included within it. This is a Microsoft Excel template. Case Study After acquiring several autonomous organizations, Transfield Services needed to consolidate its business processes.

This is a much more frequently observed adoption strategy as the changes can be implemented “softly” and made permanent when and if the business needs justify it. Adopting Frameworks Organizations typically take one of two approaches to adopting a process framework: Within a single organization, five business units could have five different interpretations of the invoicing process, five different definitions for “inventory management,” and five different ways to calculate product development cycle time.

Customization of the framework is typically significant and extensive. We do not follow slides for the call; instead, it is a time for you to ask questions and learn from your peers. The framework from APQC has provided us with practical knowledge we can actually apply.

Industry-Specific Process Classification Frameworks

Our company learned new approaches, along with new ways of doing things that we’ve been able to put in place. It is designed as a framework and global standard to be customized for use in any organization.


Most Business Process Tools require that each element has a unique identifier, which is usually assigned by the software.

Get more details about this document and our industry-specific PCFs at www. Full adoption of a process framework such as the PCF involves uprooting the organizational structure and making changes to the organization to align with the processes in the PCF.

APQC’s Process Classification Framework Case Studies

It proved to be an invaluable tool in lining up the business processes and activities to the Component Model structure. At the outset of all BPM projects participants should agree a standard convention and nomenclature.

While this is effective, it is time and labor intensive and requires significant understanding of both the PCF and the underlying organizational structures and alignments. To further support process definition, benchmarking, and content management activities, APQC provides definitions and key performance indicators for many of the process elements in the PCF.

If you do not have Excel installed on your computer, then the file will not open. Instead of asking what benefits the framework could provide, ask what the cost of not using this tool would be? This is a relatively rare circumstance across entire organizations, but some divisions and sub-groups may take this approach during reorganization activities. Want more information on applying process frameworks to your organization? Starting with a process framework or reference model accelerates these activities by giving professionals a basis on which to build.

December 8, Author: However, in my opinion it is better to adopt a standard such as APQC — PCF as it provides a classification system for grouping processes and activities and for establishing a performance framework on which to identify areas of improvement and manage future changes.


Once you’ve decided adopting a process framework is the best path for your organization, browse the Putting the PCF into Action collection to get insights on the common adoption and implementation practices, and how to overcome challenges associated with adopting the PCF.

The PCF creates a common language by outlining all of the processes practiced by most organizations, categorizing them, and aligning them according to a hierarchical numbering system.

Organizations can use the PCF’s common terminology to name, organize, and map their processes. Share to Twitter Share to Facebook.

To provide a basis for establishing a Unique Identifier the APQC Process Classification Framework PCF provides a standard nomenclature framework of unique identity numbers down to the activity level that is divided into 4 levels. Originally envisioned as a tool to aid in performance improvement projects, the framework evolved into the broad taxonomy that proxess is today.

In cases such as this, modifications to the PCF can be minimized and addressed in the mapping layer as needed. It also forms the basis for a variety of projects related to business processes. Posted by David Brown at 5: Think you don’t need a process framework? Newer Post Older Post Home. Process Classification Frameworks Apac More information about formatting options.